Stichworte employee satisfaction

Stichworte: employee satisfaction

Which of the following is an example of an extrinsic motivator for an employee?

Which of the following is an example of an extrinsic motivator for an employee?

Feeling a sense of urgency to complete your work is one indicator of employee

Feeling a sense of urgency to complete your work is one indicator of employee

Which of the following statements best defines customer satisfaction quizlet?

Which of the following statements best defines customer satisfaction quizlet?

A job in which an employee continually lifts 25 pound boxes from 9:00 a.m. to 5:00 p.m. requires:

A job in which an employee continually lifts 25 pound boxes from 9:00 a.m. to 5:00 p.m. requires:

What is the best thing to consider when making comparisons between job offers?

What is the best thing to consider when making comparisons between job offers?

If each employee can have more than one skill, then skill is referred to as a:

If each employee can have more than one skill, then skill is referred to as a:

Which of the following statements about the employee selection process is true

Which of the following statements about the employee selection process is true

An employee earnings report includes all of the following: (check all that apply).

An employee earnings report includes all of the following: (check all that apply).

Describe how total job benefits and total employee compensation differ. quizlet

Describe how total job benefits and total employee compensation differ. quizlet

A gainsharing plan that calculates employee gains using a value-added formula is

A gainsharing plan that calculates employee gains using a value-added formula is

What is it called when satisfaction from a product lessens as you buy more of it?

What is it called when satisfaction from a product lessens as you buy more of it?

Which of the following is the first step in the voluntary termination process of a corporation?

Which of the following is the first step in the voluntary termination process of a corporation?

Means that each employee with network access must log in using a unique password quizlet

Means that each employee with network access must log in using a unique password quizlet

Which of the following complaint procedures is a unionized employee likely to use

Which of the following complaint procedures is a unionized employee likely to use

Which of the following appraisal methods includes the employee in setting goals?

Which of the following appraisal methods includes the employee in setting goals?

Which of the following is an agreement that ensures an employee does not misuse enterprise data?

Which of the following is an agreement that ensures an employee does not misuse enterprise data?

Which of the five satisfaction facets is most likely to be viewed as undesirable?

Which of the five satisfaction facets is most likely to be viewed as undesirable?

Organization charts are graphical representations of employee salary information.

Organization charts are graphical representations of employee salary information.

Research showed that victims who entered the ____________ expressed higher levels of satisfaction.

Research showed that victims who entered the ____________ expressed higher levels of satisfaction.

For the most part we tend to seek job satisfaction as we satisfy our self interest

For the most part we tend to seek job satisfaction as we satisfy our self interest

How do goal setting, reinforcement and equity theories explain employee motivation

How do goal setting, reinforcement and equity theories explain employee motivation

What is the term for determining the business appropriateness of employee training?

What is the term for determining the business appropriateness of employee training?

Which of the following techniques can managers use to increase an employee goal commitment?

Which of the following techniques can managers use to increase an employee goal commitment?

Is job satisfaction more strongly linked to job performance or organizational commitment?

Is job satisfaction more strongly linked to job performance or organizational commitment?

True or false? a good employee should care about the way he or she treats customers.

True or false? a good employee should care about the way he or she treats customers.

Which of the following managerial actions would most likely improve employee engagement?

Which of the following managerial actions would most likely improve employee engagement?

Empowering individuals by soliciting their input helps an organization to enjoy better employee

Empowering individuals by soliciting their input helps an organization to enjoy better employee

Which one of the following is the primary benefit of employee stock ownership plans?

Which one of the following is the primary benefit of employee stock ownership plans?

Identify a correct statement about a principal-agent of employer-employee relationship

Identify a correct statement about a principal-agent of employer-employee relationship

Which of the following statements is true regarding perceived equity and satisfaction?

Which of the following statements is true regarding perceived equity and satisfaction?

Which of the following is defined as voluntary employee behaviors that have the potential to indirectly or directly harm the organization?

Which of the following is defined as voluntary employee behaviors that have the potential to indirectly or directly harm the organization?

Which training outcome relates to trainees providing feedback about their satisfaction

Which training outcome relates to trainees providing feedback about their satisfaction

A board member who is a founder, employee, or retired manager of the firm is a/an ____.

A board member who is a founder, employee, or retired manager of the firm is a/an ____.

When a brokers license is revoked the licenses of the agents in the brokers employee are?

When a brokers license is revoked the licenses of the agents in the brokers employee are?

Which of the following big 5 personality traits is related to lower marital satisfaction?

Which of the following big 5 personality traits is related to lower marital satisfaction?

Which of the following specifies the amount of annual increase in compensation that an employee will receive from the organization?

Which of the following specifies the amount of annual increase in compensation that an employee will receive from the organization?

Which of the following attachment styles is characterized by more satisfaction and close relationships?

Which of the following attachment styles is characterized by more satisfaction and close relationships?

When the employee and the manager meet to discuss the employee performance it is known as?

When the employee and the manager meet to discuss the employee performance it is known as?

As scientific management developed, employee performance was primarily measured in terms of

As scientific management developed, employee performance was primarily measured in terms of

The movement of an employee to a different job assignment in a different area of the company

The movement of an employee to a different job assignment in a different area of the company

Gainsharing plans are designed to increase employee job satisfaction and improve customer awareness.

Gainsharing plans are designed to increase employee job satisfaction and improve customer awareness.

Which is the process of evaluating and employees performance of a job in terms of its requirements?

Which is the process of evaluating and employees performance of a job in terms of its requirements?

Is a peer or manager who works with an employee to motivate help develop skills and provide reinforcement and feedback?

Is a peer or manager who works with an employee to motivate help develop skills and provide reinforcement and feedback?

Which of these is a true statement about customer satisfaction for customer-centric companies?

Which of these is a true statement about customer satisfaction for customer-centric companies?

Which would you consider the most critical control over an employee performing a function?

Which would you consider the most critical control over an employee performing a function?

How many employees must an employer have for a terminated employee to be eligible for COBRA

How many employees must an employer have for a terminated employee to be eligible for COBRA

Assume a new customer arrived and the employee quickly decided that she or he was highly athletic

Assume a new customer arrived and the employee quickly decided that she or he was highly athletic

The knowledge an employee has in his mind that has not been documented is called ________.

The knowledge an employee has in his mind that has not been documented is called ________.

Which theory states that goals act as motivators to focus employee efforts on achieving certain performance outcomes?

Which theory states that goals act as motivators to focus employee efforts on achieving certain performance outcomes?

Which economic term is defined as the additional satisfaction or utility gained from doing or producing one more?

Which economic term is defined as the additional satisfaction or utility gained from doing or producing one more?

Is the unbroken line of authority linking each employee with the top most position in the Organisation through a series of management posts?

Is the unbroken line of authority linking each employee with the top most position in the Organisation through a series of management posts?

Which of the following statements best describes a difference between organizational culture and job satisfaction?

Which of the following statements best describes a difference between organizational culture and job satisfaction?

What is the relationship between job satisfaction and absentee ism job satisfaction and turn over which is the stronger relationship?

What is the relationship between job satisfaction and absentee ism job satisfaction and turn over which is the stronger relationship?

The sense of satisfaction you get when you achieve an important goal is an intrinsic reward.

The sense of satisfaction you get when you achieve an important goal is an intrinsic reward.

Which is the most important approach that a nurse manager can take with an emotionally troubled employee?

Which is the most important approach that a nurse manager can take with an emotionally troubled employee?

What is the required minimum percentage of employee participation for non contributory group health insurance?

What is the required minimum percentage of employee participation for non contributory group health insurance?

Which of the following qualities is most closely linked to an employee success on an international work assignment?

Which of the following qualities is most closely linked to an employee success on an international work assignment?

What would be the type of correlation between amount of salary and level of job satisfaction?

What would be the type of correlation between amount of salary and level of job satisfaction?

Some control criteria, such as employee satisfaction, are applicable to any management situation.

Some control criteria, such as employee satisfaction, are applicable to any management situation.

Which type of feedback focuses on what an employee does well and could possibly boost performance?

Which type of feedback focuses on what an employee does well and could possibly boost performance?

The goal of the _______ is to reinforce employee strengths and remedy deficiencies in performance.

The goal of the _______ is to reinforce employee strengths and remedy deficiencies in performance.

What should a manager do if coaching reveals that an employee simply does not want to do the task?

What should a manager do if coaching reveals that an employee simply does not want to do the task?

How does greeting every employee by name at shifts beginning and thanking them at the end serve as a motivational strategy?

How does greeting every employee by name at shifts beginning and thanking them at the end serve as a motivational strategy?

Which theory suggests that one set of factors affects dissatisfaction and another set affects satisfaction?

Which theory suggests that one set of factors affects dissatisfaction and another set affects satisfaction?

Which of these contains data regarding a managed care plans quality utilization customer satisfaction administrative effectiveness financial stability and cost control?

Which of these contains data regarding a managed care plans quality utilization customer satisfaction administrative effectiveness financial stability and cost control?

What is considered unacceptable and unprofessional for an employee in the healthcare setting

What is considered unacceptable and unprofessional for an employee in the healthcare setting

Which of the following is the difference between employee resistance and management resistance?

Which of the following is the difference between employee resistance and management resistance?

Separation from the company involves voluntary and involuntary reasons for leaving the company.

Separation from the company involves voluntary and involuntary reasons for leaving the company.

Which of the following is an example of indirect financial compensation (employee benefits)?

Which of the following is an example of indirect financial compensation (employee benefits)?

What is the primary reason that small firms use the Internet for employee training programs?

What is the primary reason that small firms use the Internet for employee training programs?

Which of the following facets of satisfaction is measured by the job descriptive index (jdi)?

Which of the following facets of satisfaction is measured by the job descriptive index (jdi)?

Which of the following is most likely not one of the goals of a firms employee orientation program?

Which of the following is most likely not one of the goals of a firms employee orientation program?

The ________ usually explains the organization and familiarizes the new employee with the workplace.

The ________ usually explains the organization and familiarizes the new employee with the workplace.

How should the HR leader approach analyzing internal equity among the employee population as part of the compensation structure project?

How should the HR leader approach analyzing internal equity among the employee population as part of the compensation structure project?

Which of the following was rated the most important factor contributing to job satisfaction?

Which of the following was rated the most important factor contributing to job satisfaction?

Which organization issues and enforces regulation pertaining to employee safety in the workplace?

Which organization issues and enforces regulation pertaining to employee safety in the workplace?

Employee compensation and labor relations are functions associated with human resource management.

Employee compensation and labor relations are functions associated with human resource management.

Is the process of determining the value or worth of a job in relation to other jobs in the company so that an equitable pay structure could be established?

Is the process of determining the value or worth of a job in relation to other jobs in the company so that an equitable pay structure could be established?

What is the term for the amount paid to the employees to motivate them to work more efficiently?

What is the term for the amount paid to the employees to motivate them to work more efficiently?

Which of the following is the most important disadvantage of using employee referrals for recruitment?

Which of the following is the most important disadvantage of using employee referrals for recruitment?

Which of the following is a reason for the growth of benefits as a method of employee compensation?

Which of the following is a reason for the growth of benefits as a method of employee compensation?

What do we call reducing the workforce through the departure of employees who resign or retire?

What do we call reducing the workforce through the departure of employees who resign or retire?

What questions would you ask a customer when designing a new and/or improved product process or service?

What questions would you ask a customer when designing a new and/or improved product process or service?

Is the degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization?

Is the degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization?

Employee empowerment cannot be successful without clear and open throughout an organization.

Employee empowerment cannot be successful without clear and open throughout an organization.

Which term below involves showing the employee he or she is valued through financial rewards?

Which term below involves showing the employee he or she is valued through financial rewards?

Of the following statements, the weakest set of criteria to evaluate employee performance would be

Of the following statements, the weakest set of criteria to evaluate employee performance would be

Is the formal and informal mechanisms by which employee performance is defined evaluated and awarded?

Is the formal and informal mechanisms by which employee performance is defined evaluated and awarded?

If an employee regularly receives instructions from more than one manager, there is a problem with

If an employee regularly receives instructions from more than one manager, there is a problem with

Which two of the following are concerns that a manager should consider when an employee is promoted?

Which two of the following are concerns that a manager should consider when an employee is promoted?

What is the best thing the employee relations specialist can do to serve the line manager customers?

What is the best thing the employee relations specialist can do to serve the line manager customers?

What is the best response the HR manager should provide to the supervisors request to terminate the employee?

What is the best response the HR manager should provide to the supervisors request to terminate the employee?

How can an organization best facilitate the transfer of an employee who has a working spouse?

How can an organization best facilitate the transfer of an employee who has a working spouse?

What is the additional satisfaction gained from consuming one extra unit of a good within a given period?

What is the additional satisfaction gained from consuming one extra unit of a good within a given period?

Which of the following skills is important for an employee involvement team to be successful?

Which of the following skills is important for an employee involvement team to be successful?

Which of the following is the most important aspect of work in terms of generating satisfaction?

Which of the following is the most important aspect of work in terms of generating satisfaction?

Which of the following best exemplifies an employee going through the progression of withdrawal?

Which of the following best exemplifies an employee going through the progression of withdrawal?

Which term refers to a participative process that uses the input of employees to enhance employee commitment to a firms success quizlet?

Which term refers to a participative process that uses the input of employees to enhance employee commitment to a firms success quizlet?

Which of the following is defined as the degree to which an employee has independence discretion and self determination in the planning and execution of tasks?

Which of the following is defined as the degree to which an employee has independence discretion and self determination in the planning and execution of tasks?

Which of the following refers to the likelihood an employee will stay with his or her employer?

Which of the following refers to the likelihood an employee will stay with his or her employer?